Privacy Policy

1. Information We Collect

We collect information you provide directly when using Uncouple, including:

• Account information: email address, phone number, and state of residence.
• Financial inputs: income, asset, debt, and family data entered into our calculators and simulators.
• Uploaded documents: files submitted to the Letter Scanner for AI-powered analysis.
• Usage data: pages visited, features used, device type, and browser information collected automatically.

2. How We Use Your Information

• To provide, operate, and improve the Uncouple platform.
• To generate financial projections and analysis based on your inputs.
• To process payments and deliver purchased reports.
• To send transactional emails (account confirmations, report delivery).
• To analyze usage patterns and improve our tools.

3. Document Handling

Documents uploaded to the Letter Scanner are processed for analysis and are not permanently stored. Analysis results are stored in encrypted form linked to your account. We do not share, sell, or use uploaded documents for any purpose other than providing the requested analysis.

4. Third-Party Services

We use the following third-party services to operate our platform:

• Anthropic — AI-powered document analysis and natural language processing.
• NMI — Secure payment processing. We do not store your credit card information directly.
• Resend — Transactional email delivery.
• Google Analytics — Anonymous usage analytics to improve the platform experience.

Each third-party service operates under its own privacy policy. We only share the minimum data necessary for each service to function.

5. Data Security

We implement industry-standard security measures to protect your personal information. All data is encrypted in transit using TLS and encrypted at rest. Access to user data is restricted to authorized personnel on a need-to-know basis.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Delete your account and associated data.
• Export your data in a portable format.
• Correct inaccurate personal information.
• Opt out of non-essential data collection (e.g., analytics).

To exercise any of these rights, contact us at the address below.

7. Data Retention

We retain your account data for as long as your account is active. Financial inputs and analysis results are retained to allow you to revisit your projections. You may request deletion of your data at any time.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the effective date above.

9. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at [email protected].